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PIN Code System


What is a PIN code system?

To make your restaurant account with OrderYOYO more secure, we are implementing a PIN code system from 21 February 2022.

You will be asked for your unique PIN code number when you contact our Customer Support Team to make a change for your restaurant’s website (such as changing opening hours, menu items or business information).

Please note, you can still make these changes yourself in Partner Centre by logging in as normal. The PIN code is only needed for communication with our team via telephone or email.

pin code system with orderyoyo for your restaurant

What are the benefits of a PIN code?

Improve account security 🔒

It minimises the risk of imposters and ensures correct changes are made.

You are in total control 👨‍🍳

As the restaurant owner, you decide who you share the code with.

When will I receive my PIN code?

You should have received a unique 4-digit PIN code via SMS to your mobile phone number on 21 February 2022. If you are the owner of several restaurants, you will receive a different code for each restaurant.

If you have recently changed your phone number, please contact support to make sure that we have your updated mobile phone number.

Can I change my PIN code?

Yes! If you would like to change your PIN code or use the same code for all of your restaurants, simply contact our Customer Support Team and let us know your current PIN code.