In 2025, an online menu is essential for any restaurant or takeaway business. Potential customers want to explore a restaurant’s offerings, choices, and prices online before making a decision. Over 500,000 Google searches related to takeaway services are conducted every month. Don’t miss out on potential new customers by not having your business and menu available online. In this blog post, we’ll introduce you to various types of online menus and discuss their advantages and disadvantages.

What is a Online Menu?

An online menu allows your customers to explore your menu and offerings online. This encompasses both food choices and prices, along with any special offers. Particularly for customers who are unfamiliar with your restaurant or takeaway, an online menu is a crucial tool in deciding whether they should visit your restaurant or place an order. An online menu serves as an online business card for your restaurant, attracting new customers. This is particularly important if you offer dishes tailored to specific preferences or dietary requirements (such as a wide range of vegan or gluten-free options), helping you stand out from your competition and attract new customers.

Types of Online Menus

Believe it or not, there are different types of digital menus suited for various purposes. Here are the most common ones:

Text or Image Menu on Your Website

The simplest way to publish your menu online is to place it as text or an image on your website. The text version has the advantage that your dishes can be found by Google, meaning new customers searching for specific meals online will see your website in Google results. For this reason, it’s not recommended to provide your menu as an image only. However, it’s better to have an image of your menu than no information about your offerings at all.

Text or Image Menu on Your Website
Menu as PDF for Download

Menu as PDF for Download

Menus are often provided as PDF files that customers can access by opening a specific link or scanning a QR code with their smartphones. This digital menu option is cost-effective and suitable for getting started. However, the loading time can be long, and there are no additional functions within the PDF.

Menu for Direct Ordering via a Website

Having your own takeaway business website with an integrated menu offers independence from delivery platforms and various other advantages. Promoting your online ordering function to your customers can save you a considerable amount of commission and help you reach new customers. Hungry users can not only view your menu but also place an order directly online and make online payments in one go. This leads to increased revenue and customer satisfaction.

Menu for Direct Ordering via a Website
Menu for Direct Ordering via an App

Menu for Direct Ordering via an App

Like an online website, an app can also function as a digital menu. Specialised takeaway apps are user-friendly and optimised for ordering via smartphones. Additionally, you can engage with your customers through push notifications and analyse their buying behavior. To use the app, customers need to download it from the respective iOS or Android store. The downside of menu apps is that they can only be used after downloading from the App Store or Google Play Store. This can be frustrating for older customers who may need time and patience to install them.

Benefits of Digital Menus for You and Your Customers

Providing an online menu offers many benefits for both you and your customers. In addition to the positive marketing impact of allowing potential customers to decide in advance to choose your restaurant due to knowledge of your offerings, there are other important reasons for having a digital menu:

On-Site: More Hygiene, Less Work
Laminated menus need to be disinfected after each customer contact. You can save time and effort by replacing printed menus with digital ones. Digital menus are also more environmentally friendly than traditional menus, and they're more hygienic, as customers can use their own smartphones to access the menu.

Easily Customisable Anytime
Are you annoyed by typos in your menu or would you like to adjust prices quickly? With a digital menu, this is no longer a problem, as you can make changes or adjustments anytime on your own. Whether you want to remove dishes, raise prices, or make other last-minute changes, you can update your menu with just a few clicks. Changing or adding additional information (e.g., allergens, additives) is just as quick and simple.

Easily Customisable Anytime
Are you annoyed by typos in your menu or would you like to adjust prices quickly? With a digital menu, this is no longer a problem, as you can make changes or adjustments anytime on your own. Whether you want to remove dishes, raise prices, or make other last-minute changes, you can update your menu with just a few clicks. Changing or adding additional information (e.g., allergens, additives) is just as quick and simple.

Increased Revenue through Ordering Function (Web and App Shop)
If you offer a digital menu with an ordering function, customers can easily order food for delivery or pickup from their computer or smartphone and pay directly online. It's important to link your webshop to your Google My Business account. An online ordering function can significantly boost your revenue.

Special Notices and Information for Customers
Do you have a new offering or other information for your customers? You can conveniently convey this information through your digital menu.

Automatic Upselling
Statistically, customers tend to order more online than on-site or over the phone. With your online menu, you can take advantage of this and engage in upselling. Show your customers what they could add to their cart, and increase your revenue.

Getting a Digital Menu for Your Restaurant or Takeaway Business

Don’t have a digital menu for your restaurant yet? It’s time you got one! If you’re running a restaurant, a simple listing of your dishes and beverages on your website might suffice. However, if you intend to receive digital in-house orders or make your takeaway business available online, it’s recommended to use a professional e-commerce system. At OrderYOYO, we work with thousands of satisfied customers across Europe and are happy to provide you with more information about your options.

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